The increased use of technology and the growth of foreign tourists have emerged as two very dominant trends shaping the present and future of hotel businesses. Thanks to the unprecedented growth of the new breed of tech-savvy travelers, who prefer mobile apps and websites for booking—businesses that have failed to prioritize technology are quickly fading into oblivion. Hotels need to ensure that their services are backed by user-friendly apps and websites. In case, your hotel is booked for conferences and business meets, make sure your guests have access to high-quality technological equipment. The growth of foreign tourists implies your staff should be well-versed in multiple languages. Visitors hailing from different international destinations might have varied eating habits. Make sure your cuisines are as diverse. Here’s a rundown of the most impactful trends shaping the future of hotel businesses.
Technology is Invincible
The dominance of technology can be felt more intensely as we talk about the growth of hotel POS software that can be used as a single point user for several hotel chains. Thanks to the plethora of benefits it has to offer, hotels, at large haven’t really shied away from investing in the same. Some of the key features include:
Focus on Health and Fitness
Hotels that prioritize health are likely to surge ahead of their rivals. Guests today don’t mind spending a few bucks more for hotels well-equipped with pools, fitness centers, rooms with exercise equipment and yoga spaces. In fact, in 2018, wellness tourism is touted as a whopping $563 billion industry.
Millennials: The Mainstay
As per reports, it’s the millennials that are traveling the most in recent times. They will reportedly be representing half of the travelers to the USA by 2025. Hotels, worldwide, as such, need to revisit their strategies (right from fine dining experiences to prices) to cater to their needs.
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